Good The Role Of The Health Care Executive In A Consolidation, Merger, Acquisition, Or Affiliation Case Study Example

Question 1: During a change in ownership the executive management of a HSO must ensure the changes do not negatively impact the quality of care provided by the HSO or negatively affect the image perceived by the stakeholders of the organization. The role of the Governing Board is to create the policies and objectives that ensure the HSO performs efficiently to achieve its mission. The GB continuously monitors and evaluates the HSO’s performance to ensure that policies are revised in a timely manner. During times of change the GB must be extra vigilant in monitoring the efficiency of the HSO’s performance during the change to ensure safety for all stakeholders during the critical time. The role of the Professional Staff Organization is to monitor the quality of care provided by the HSO. During times of change the importance of the PSO is increased. The quality of care provided by the HSO must continue to meet standards during the stressful times of change.
Question 2: Senior-level managers in HSO’s must uphold a presence of competence and strong governance during times of change to ensure that patients and community members that rely on their services feel safe and ensured that the changes in organizational ownership improve the quality of their health care. Senior-level managers in HSO’s/HS’s have a responsibility to their patients and to the community to maintain their confidence in the quality of health services provided. During changes in a HSO’s ownership executive management must ensure that the changes do not cause harm or suffering to patients, reduce the quality of the services provided by the HSO’s or cause hysteria or fear to any stakeholder.

References

The Practise of Management in Health Services Organizations and Health Systems - Case Study 2: The Role of the Healthcare Executive in a Change in Organizational Ownership or Control: Consolidations, Mergers, Acquisitions, Affiliations, Divestitures, or C1osures, 112-113