Patient-Physician Communication Research Paper Samples

The information system in this case applies to the communication between the patients and the physicians. For a physician to imply that the encounter with the patient was successful, they would have to consider the outcome of the communication with the patient. The entire concept indicates that the physician has been able to develop a partnership with the patient. At the same time, the patient would have been educated on the condition he has and understand the various aspects of addressing the problem without the doctor being present (Wallman et al 2013). The patient will also be involved in the decision making process required in establishing the goals and expectations of the treatment.
Healthcare providers have developed different models in assisting approaches, which are applicable in improving the communication ability with their patients. The models implicated focus on improving the quality of encountering the situation and patient relationship. The approaches instigate the improvement in patient satisfaction as it allows the healthcare providers to demonstrate concern, empathy and humanism (Sutton & Weiss, 2008). Better communication skills by the practitioners also built trust, improve the ultimate outcome and promote quick healing. The improved communication does not apply to the patient alone but also improves the professional satisfaction for the physicians. The skills would also increase respect between the peers of the physician as more patients will have to seek the help from the physician. The practice is seen to be beneficial to the practitioners as it is reported that majority of the patients who have always filed law suits related to malpractice always cited lack of proper communication between them and the physicians.
Different communication skills should be established between the patients and the doctors. The same implication is advised to the nurses and everybody concerned with the patients health. Direct patient focus as a communication skill is advised for the physicians during the encounters with patients (Lorenc & Robinson, 2011). During the encounters, the physician is required to sit down with the patient so that they can both be comfortable. The doctors are advised to develop an understanding of the patient on a personal perspective but not through the disease or the condition, they have.
The doctors are expected to show empathy and respect to the patients. The ideology will be followed by the doctors listening attentively as this will create partnership between them. As the patient will be explaining the problem, the doctor will exhibit concern and calm the fears of the patient (Wallman et al 2013). Honesty is the best tool of attaining trust from the patients meaning that the doctor will have to answer all the questions with utmost honesty. The physician has been mandated to educate and inform the patient on the numerous treatment options and care. This would make the patient have the best options while making decisions on the required treatment involving their situation and care. Finally, the physicians would have to practice sensitivity on issues related to the patient’s ethnic and cultural diversity.
The physician-patient communication should be established on quality and not quantity since it would enable efficiency in treatment of the patient. The patient will measure the quality of the services by the physicians through the establishment of communication between them and the nature in which the physician listens (Sutton & Weiss, 2008). The patient will then have to raise concerns and musculoskeletal complaint if they are not treated properly. At the same time, the patient will measure the quality of service by the physician in the manner in which he explains the treatment and diagnosis options related to the problem and care. The factors that will apply in these situations will be the nature of the patients recall, perceive and evaluation with the physicians. Physicians should be in a position of emphasizing good communication with patients through quality interaction especially if there is limited time.

Reflection of the Survey on using Benadryl®

Stress in the work place has always been considered to the number one cause for incompetence at the work place. One of the colleagues at the office suffered the same problem. She had just had a baby and she was finding it had to balance between the works related issues and the baby. She could not meet her targets and she became sluggish with her work. Often, she could be found sleeping, due to lack of sleep during the night. Her actions also interfered with the way the other workers delivered their work. There was no way she was going to work under these circumstances so she had to be given a mandatory leave as she was making some of the work lug behind (Sutton & Weiss, 2008). Clients always want their work delivered on time and there is no way the management was going to give excuse for sluggishness to stress that is why she was dismissed. If this could not have been done on time, the other workers could have thought that she was being favored as all the workers are to be treated equal. This made people realize that stress at the work place would always make delivery of work impossible. Therefore, managers should ensure that employees are stress free in order to have their work delivered on time and quality.
A competent worker is always seen by the nature in which they deliver their work. The first sign that one will notice that a fellow worker is having stress will be the nature in which work will be delivered. For instance, if the worker is always delivering work in a timely manner then all over sudden decides to be sluggish with their work then this call for attention. Workers who are always absent minded and lack concentration will also show that the worker is having stress. As an individual, if concentration lacks during the working hours, it would mean that my mind is not settled. Therefore, the issue that is stressing me should be dealt with immediately before interfering with the work delivery (Wallman et al 2013). This does not apply to the team members who are known to be lazy in their work, but to the workers who are always competent in their work then suddenly things change. There are some issues that one should look for in order to know if one is having stress at the work place. The individual would feel irritable, anxious or depressed which would make him not to be settled at the work place. They might even lack interest in work. Fatigue is also one of the common issues related stresses. One of the common issues which is usually a sign of stress is social withdrawal where by the individual would always want to be alone.
Stress usually threatens an individual’s competence at the work place. However, this can be dealt with if the individual decided to take control of the situation; they should come up with ways of engaging their fellow workers and mangers through coordination and organization at the workplace. They are to prioritize on the things that should be done in a timely manner. This makes it possible to use time to curb stress at the work place. This will be helpful to all the workers including the management. Firstly, they should ensure that they create a balanced schedule for their work. This means that they should analyze their responsibilities, daily tasks and schedule so that they cannot suffer from burnout. This will make them find balance between work, social activities, family and solitary pursuit. The workers are also expected to avoid over committing themselves (Sutton & Weiss, 2008). They should not schedule themselves in programs that run back to back which might lead to fitting everything in one day. This means that some things might not be done at the same time therefore proper planning should be done. Trying to do everything at the same time might lead to underperformance in some tasks. Thirdly, working early might help to curb stress in the work place. Arrival at the workplace early can enable an individual work calmly during the day as they might avoid being behind schedule which will make them work calmly and peacefully instead of rushing. Finally, the individual should learn to plan regular breaks between the working schedules. Short breaks such as walking and stretching help individuals to clear their minds.
The biggest question that is always on the back of the mind of all employers is the effectiveness of the training and if it is applicable to the problem at hand. If it is noticed that the problem interferes with the performance of the employee and not the environment of the workplace, then the training will be effective to curb the problem. The training might not be effective if it realized that the problem is based on the attitude and the motivation of the employee (Wallman et al 2013). As the employees are being evaluated in relation to performance issues, it is essential to understand the issue that is being evaluated in order to come up with the best approach. Training programs are normally applicable when one is exploring lack of knowledge by the employees on the proper equipment and procedures to be used.
This step is based on identifying the training, which is specific and can be used in addressing the knowledge gap. In this process, one will be able to understand the specific information, which is required by the employee in order to accomplish the job safely. The best way in which this can be attained is through conducting a Job Hazard Analysis (Sutton & Weiss, 2008). In this process, one will document all the steps required in tackling the task while at the same time analyzing and identifying the safety hazards, which can be applied. The organization can render the activities containing high risks to have a training plan that is prioritized through taking time to analyze the process.
Organizations are faced with the demands are realities that help them in keeping the pace with the problems faced by the workforce presently and in the future. They are determined to see to it that the occupational fatality rates are reduced in the work places and the same applies to illnesses and injuries (Wallman et al 2013). The system concerned with ensuring that this takes place has been coupled with fair enforcement and effective outreach to all the departments in the organization through compliance assistance and education on safety in the workplace.
This step requires one to be in a position of clearly identifying the reason as to why the safety training program is being applied in the organization. It is essential that all the goals and objectives are set before the actual training takes place. The learning objectives must be measurable and clear which will make it easy during the evaluation of the training later. The objectives of the training should be precise and spell out the required behaviors and skills that are associated with the language that is action oriented (Lorenc & Robinson, 2011). The learning objectives that are detailed make it possible for employers and employees to understand the training outcome that is expected from them.
This step is used as a follow up to the knowledge of the goals and objectives of the safety learning program. The learning activities must be relevant to the goals that have been set. The employers should be sure of the materials, methods and resources which are necessary for the conveying the message effectively. The type of training might be based on individual or group training and must be seen to be suitable for the audience while at the same time remain relevant to the specific skills required (Schneider & Aslani, 2010). Preferably, it is essential for the training program to have activities, which would enable the employees to display the knowledge, and skills they might have acquired during training. The activities should also be associated to the type of work allocated to the employees in the work place according to the job process.
After all the steps have been carried out, it will be easy for the organization to offer training to the employees since they know the positions to be tackled in relation to workplace safety. The training that is being offered should be precise, clear, organized and relevant to the issues interfering with the safety in the organization. Learning can be maximized if the trainee understands the overview of the training schedule. At the same time, the training should be based on some of the experiences of the employees (Sutton & Weiss, 2008). The employees can be given the opportunity to participate through practicing the newly acquired skills as the training is being carried out.
Evaluation is the vital part of the training program as it allows the trainers to understand if the training program was effective in curbing the problem related to workplace safety in the organization. This can be done through asking employees to give their feedback to be reviewed. The supervisors can also be asked if they observed any changes regarding the safety of the organization (Schneider & Aslani, 2010). Finally, one will have to evaluate the data of the organization in order to determine if there are changes that have been recorded after the training (Wallman et al 2013). It is essential to note that a safe workplace can be attained if the right training is given to the employees. In addition, the training should be conducted in relation to the issues that are related to the specific organization. This means that better coordination and planning for the training will enable one to come up with the best training program.

Informed Consent

Informed consent is all about the obtaining permission on a medical intervention during the medical practice. The element is based on allowing the physician to subscribe to follow all the medical ethics required on three basic tenants. The three tenants include respect of the autonomy of the patient, not causing harm or non-malfeasance and beneficence, which are based on doing well (Wallman et al 2013). The processes is entitled to having information as physicians are expected to spend time with the patients and making them understand all the procedures required for them to get well. The legal guardian is established on the basis of better treatment and answers to all the questions raised in relation to the health issues and care.

Reflection

The information system in this case applies to the communication between the patients and the physicians. For a physician to imply that the encounter with the patient was successful, they would have to consider the outcome of the communication with the patient (Dennis et al, 2009). The entire concept indicates that the physician has been able to develop a partnership with the patient. Healthcare providers have developed different models in assisting approaches, which are applicable in improving the communication ability with their patients. The models implicated focus on improving the quality of encountering the situation and patient relationship. The approaches instigate the improvement in patient satisfaction as it allows the healthcare providers to demonstrate concern, empathy and humanism. The doctors are expected to show empathy and respect to the patients. The ideology will be followed by the doctors listening attentively as this will create partnership between them. As the patient will be explaining the problem, the doctor will exhibit concern and calm the fears of the patient. Honesty is the best tool of attaining trust from the patients meaning that the doctor will have to answer all the questions with utmost honesty.

References

Dennis, Sarah, May, Jenny, Perkins, David, Zwar, Nicholas, Sibbald, Bonnie, & Hasan, Iqbal. (2009). What evidence is there to support skill mix changes between GPs, pharmacists and practice nurses in the care of elderly people living in the community?. (BioMed Central Ltd.) BioMed Central Ltd.
Lorenc, Ava, & Robinson, Nicola. (2011). Responding to patient demand: community pharmacists and herbal and nutritional products for children. (Phytotherapy Research.)
Schneider,Marie-Paule, & Aslani,Parisa. (2010). Adherence policy, education and practice: an international perspective. (Pharmacy Practice (Internet).) Pharmacy Practice (Internet.)
Sutton, J., & Weiss, M. (August 01, 2008). Involving patients as advisors in pharmacy practice research: what are the benefits?. International Journal of Pharmacy Practice, 16, 4, 231-238.
Wallman, Andy, Vaudan, Cristina, & Sporrong, Sofia Kälvemark. (2013). Communications Training in Pharmacy Education, 1995-2010. American Journal of Pharmaceutical Education.