Singapore Management University Essay Examples
Type of paper: Essay
Topic: Education, Students, Services, Singapore, Communication, Customers, University, Management
Pages: 1
Words: 275
Published: 2021/02/10
81 Victoria Street
Singapore 188065
Dear Mr./Ms. Last Name
It has always been my dream to pursue my education in an entirely different cultural environment and the ambience of Singapore has attracted me. Hence, it would be my privilege to join one of the most outstanding universities in Singapore. I have come to know from various sources about the growth of Singapore Management University and I am also eagerly looking forward to become a part of it and make the utmost of the resources available there.
I had served in the capacity of a customer assistant at Harvey’s and as a sales advisor at Bestway from 2011- 2013. I contributed my best towards the development of my place of work. I am competent at organizing and planning, conflict resolution, analytical thinking, data collation and analysis, client liaison, team collaboration, interpersonal communication, complex problem solving and requirements gathering.
Being an extrovert I am positive that my approach will definitely be acceptable to all my classmates and faculty and simultaneously work towards the betterment of this esteemed University. I assure you that in the event of my getting the opportunity to pursue my studies here, I would do to the best of my capabilities and try to propel this institution to great heights.
I have also enclosed my CV herewith.
Sincerely,
EDUCATIONAL QUALIFICATIONS
BSc (Hons) Accounting for Management (Predicted 2:1)Aston University 2013-Present
BTEC Level 3 Extended Diploma in Business (Equivalent to 3 A- Levels): A* A* A* (Distinction* Distinction* Distinction*)Central College Nottingham 2011 – 2013
Seven GCSEs (all grades A-C), including English and Mathematics Derby Moor Community Sports College 2002 – 2007
EXPERIENCE / INTERNSHIPS
BESTWAY 2010-PRESENTSales Advisor
Consulting with customers to analyze and delineate their requirements and promote appropriate products / solutions
Tactfully and diplomatically resolving concerns and complaints in line with service standards
Driving sales and profitability via effective customer service and client negotiation / influencing
Identifying and implementing improvements to internal efficiency and the customer experience
HARVEY’S 2012Customer Assistant
Cemented an appreciation as to the importance of first class customer service, alongside energy, drive and enthusiasm
Adopted a collaborative approach as part of a multifaceted and service-driven team
Showcased significant versatility and a flair for adaptability in a hands-on and multifaceted role
EXTRA CURRICULAR ACHIEVEMENTS AND SCHOLARSHIPS
Called upon strong interpersonal communication and people management skills in role as Peer Mentor
Awarded Academic Excellency Scholarship at Aston University
Event managed a 5-a-side football tournament – harnessed exceptional organization and planning skills
Winner of the 2012/13 “Student of the Year” award at South Nottingham College
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